Business Operations Associate
Location: McLean, VA
• Manage clients with complex servicing portfolios and resolve issues timely.
• Monitor Servicer performance and compliance with terms of business related to investor reporting, while ensuring customer satisfaction is maintained and Servicer level standards are achieved.
• Perform complex financial/accounting reconciliation's.
• Monitor Servicer reporting, cash flow and credit risk mitigation.
• Perform assigned adjustable rate mortgage changes and quality reviews.
• Understands financial markets
- Asset management
- Capital markets
- Financial modelling
• Excellent analytical skills
• Experience in:
- Mortgage Industry
- Microsoft Office (Excel, PowerPoint, Word)