Systems Admin II

Location: Washington, DC


Scope of Work:

• Knowledge of Administration Windows Servers (2012 & 2016)

• Knowledge of Networking and Security (access controls, protocols, routing)

• Specific Printing Knowledge – starting but not limited to

• Configures and ensures proper functioning of Xerox MFDs (Multi-Functional Devices).

• Ensure print queues are functioning after maintenance, patching, updates

• Able to manage print queues (updating IPs, creating new ports, testing)

• Analyze and resolve technical issues related to computer systems, hardware, and computer peripherals

• Upgrade and replace software systems, firmware, and drivers

• Experienced and capable of managing print queues; clearing, rebuilding, and resetting.

• Install and reinstall software packages and updates on print servers and admin servers

• Administer and managing print management software – Kofax Equitrac

• Able to troubleshoot communication between the print servers and Equitrac

• Understanding of creating queues, embedded devices on Equitrac

• Install and reinstall software packages and updates on print servers and admin servers

• Responsible for maintaining various documents required to remote into printer end points, servers, and other infrastructure that support enterprise level print services.

• Analyze and resolve technical issues related to computer systems, hardware, and computer peripherals

• Scripting experience – PowerShell, C# or any other .net programming language

• Document Standard Operation Procedures for all processes involved in the administration of the MFDs, Equitrac and XDM print servers.

• Conduct Training for onsite Office Service contractors and full-time employee leads on processes of administrating the MFD, Equitrac, and XDM print servers.