IT Support Specialist II Specialized - OFFSITE

Location: REMOTE, VA


Job description/ Responsibilities
o Provide Production Support for EDI/DW/Legal & Compliance applications
o Provide a support for Strategic Imitative Enterprise Data applications production and user acceptance test support activities
o Perform shakeout execution, troubleshooting issues and root cause analysis follow-ups
o Manage incident and Change Management activities along with partnering with Dev teams and other project stakeholders
o Provide a support for Strategic Imitative Enterprise Data applications production.
o Perform shakeout execution, troubleshooting issues and root cause analysis follow-ups
o Manage incident and Change Management activities along with partnering with Dev teams and other project stakeholders
o Production support background, Informatica ETL app admin experience and batch support
o Participate on the 24/7 on-call rotation

Education/Experience:
• Bachelor's degree in computer programming or equivalent training required.
• 2-4 years’ experience required.
• Strong verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Work well within a team

Top 3 skills:
• Unix
• Informatica
• Autosys
• AWS Experience and Tibco BW.