8164 - Experienced Scrum Master

Location: Reston, VA

This position is for an "Experienced Scrum Master" to work on MyServices ServiceNow Platform efforts coordinating the agile activities of 1-2 teams.  


Essential Duties:

Address the needs of customers

Guide the team on how to use Agile/Scrum practices and values

Assess the Scrum Maturity of the team and organization and coach the team to higher levels of maturity

Remove impediments or guide the team to remove impediments

Build a trusting and safe environment where problems can be resolved fast and efficiently

Facilitate getting the work done

Facilitate discussion, decision making, and conflict resolution

Assist with internal and external communication, improving transparency, and radiating information

Support and educate Product Owners


Required Skills/Experience:

Experience in playing the Scrum Master role for at least three years for multiple software development teams that diligently applied Scrum principles, practices, and theory

Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

Knowledge of various well-documented patterns and Scrum techniques (example: Burndown technologies, Retrospective formats, handling bugs, etc.)

Awareness and experience with best practice Agile techniques including User Stories, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing

Excellent communication and mentoring skills.