8473 - Business Analyst III - Granite Parkway Plano TX

Location: Dallas, TX


Business Analyst III is responsible for leading the functional requirements gathering team. The candidate works directly with internal customers to understand the business environment and needs. Identifies relevant design, process and specification issue.

Must have’s skills:

In-depth expertise and a minimum 5+ years of experience with the development of complex solutions using Oracle, SQL, SAS programming (Unix) required.
Medium to Advanced level of proficiency with MS Access and Excel functions required.
Advanced Business Analysis skills with experience in requirements documentation.
Strong technical and reporting skills, data-driven, results-oriented approach with attention to detail in supporting management reporting.
Ability to work independently and manage multiple initiatives simultaneously and to perform under pressure within tight deadlines.
Strong written and verbal communication skills to effectively communicate with internal and external clients.

Preferred skills, but not required:

Mortgage servicing or Financial Service Experience preferable.

Key Job functions (Business Operations Support)

This position is for a Senior Business Analyst who will be responsible for overseeing operations activities across BKFS, IHDS, Falcon, CDR and several EUCs. We currently have multiple maintenance releases, Strategic initiatives with BKFS, CDR - EDI, Falcon 16.1 and supporting projects for CIE, NPL Sales and future state.

Monitor System Exceptions/Errors and Business Rules Validations.
Report and proactively reach out to Servicers/Vendors on erroneous transactions.
Monitor Daily Production transactions and follow through any system issues to resolution.
Resolve all inquiries from Servicers/Vendors, such as maintenance windows, business rules validations.
Manage IHDS Analysis, Exception handling and reporting with BKFS.

 

Apps/Systems/tools Used:
BKFS/LoanSphere, IHDS, FALCON, CDR, CITRIX, HSSN, SIR, MyServices, FTP, DOORS, SHAREPOINT, UNIX, ORACLE, ACCESS, EXCEL, SAS, XML.