8547 - IT Eng III (Room Reservation System)
Location: Washington, DC
Experience with and/or understanding of room reservation systems including workplace digital sign systems and meeting room technology
Experience in design, development, and integration of 3rd party applications, tools, and services.
Understanding of design and modification of complex multi-system environments
The role also involves creating and maintain standards and patterns development used within the end user technology spaces
Partner with business users, facility staff, developers, support and provide training.
Educate customers/stakeholders of solution and proper patterns
Able to promptly respond, communicate, and follow-up with client requests and/or incidents.
Specialized Knowledge and Skills:
Working knowledge of MS Exchange 2013/Online specially resource scheduling.
Understanding of Domain/Active Directory.
Experience with Windows 2012, SQL Server 2012 or later.
Design of any custom room reservation solutions for line of business is required
Provide technical assist and ability to identify and mitigate risks when changes are made to a client’s environment
Knowledge of social collaboration tools such as Spark, Slack, and Yammer
Strong troubleshooting and problem solving skills
Understanding of network and information security best practices