Business Operations Senior

Location: McLean, VA, VA


The roles are more of a “business analyst” role, with some light reporting requirements, such as building excel spreadsheets from data acquired from various sources, and running some reports that have already been created from Microstrategy.    The person should be well versed in the Microsoft Office suite (particularly Excel and Power Point) so they can handle the regular reporting duties for the group.

Additionally, some background in customer facing roles in the mortgage industry would be helpful.   These folks will also be supporting the various managers on the team and will be responsible for some customer interaction and administrative work around the approval, contracting, and onboarding of new customers onto the programs.   Someone who has worked either in Mortgage Originations or Servicing in a customer support role would be ideal.  

Must have Micro strategy experience, advanced Excel experience, Access experience to generate and develop reports for the business area.

Performs  reporting and analysis work in support of departmental research, performance reporting, operations management, and departmental operations. Plans and executes projects to study operations effectiveness or trends. Designs and prepares reports by accessing databases or by consolidating data from multiple sources. Lays out report formats and produces reports. Summarizes data and provides commentary or observations based on analysis.

Position does not perform data entry. Sources of data may be enterprise systems, complex spreadsheets, databases, etc. requiring specialized expertise or training. Note: positions in this class may also lead other related administrative or operations processes within the organization provided they have a similar level of professional challenge.
Need to be very proficient in reporting tools to produce, develop and update reports for the business area