IT Support Specialist II Specialized

Location: Reston, VA

Job Description:

  • Provide L2 Support for EDI/DW/Legal & Compliance applications.
  • 5-6 years of related experience specialized knowledge and skills.
  • Ability to triage production issues and communicate effectively.
  • Experience in UNIX, Autosys, Tibco, Database, and working with outsourced vendors
  • Experience in 24/7 production environment.
  • Working in AWS cloud environment is a plus
  • Perform shakeout execution, troubleshooting issues and root cause analysis follow-ups
  • Manage incident and Change Management activities along with partnering with Dev teams and other project stakeholders

Production support background, Informatica ETL/UNIX/Autosys/oracle apps experience and batch support