IT Support Specialist II Specialized
Location: Reston, VA
- Provide L2 Support for EDI/DW/Legal & Compliance applications.
- 5-6 years of related experience specialized knowledge and skills.
- Ability to triage production issues and communicate effectively.
- Experience in UNIX, Autosys, Tibco, Database, and working with outsourced vendors
- Experience in 24/7 production environment.
- Working in AWS cloud environment is a plus
- Perform shakeout execution, troubleshooting issues and root cause analysis follow-ups
- Manage incident and Change Management activities along with partnering with Dev teams and other project stakeholders
Production support background, Informatica ETL/UNIX/Autosys/oracle apps experience and batch support