IT Engineer V (Apple MAC Engineer)

Location: Reston, VA

Job Details:

  • Mastery level knowledge of supporting, managing and implementing Apple MacOS as well as a working knowledge of Microsoft Windows 10 and legacy Operating Systems
  • Knowledge with supporting, managing, testing and implementing Microsoft O365, SharePoint, on premise and cloud, OneDrive and all other Microsoft Suite applications on a Mac Platform.
  • This position will provide 24/7 coverage for Engineering Operations Team providing the Daily Operational Support for all Apple products including Laptops, Desktops, iPads, iPhones, iPods everything Apple.
  • 7+ years dedicated to MacOS enterprise software and platforms
  • Must have significant Apple MacOS Engineering and Administration, as well as Infrastructure Knowledge
  • Experience with both Apple and Windows centralized management tools (Jamf Casper Suite and Microsoft SCCM 2012)
  • Experience with scripting in one or more languages (Bash, Perl, AppleScript, PowerShell)
  • Strong working knowledge in Apple OS X 10, Windows 10, Microsoft Office Suite 2013/2016, Active Directory, VMware vSphere, JAMF Software Server (JSS), ACLs, Directory Services, Mac OS X File, asset tracking (Service-Now), Local Area Networks, TCP/IP, WiFi, PKI, AirWatch
  • Strong experience in building software installations and packages in both Apple (Casper Composer) and Windows (MSI Studio/Wise Studio) environment
  • Understands software deployment processes leveraging JAMF Pro (Casper Suite) and SCCM 2012
  • The candidate must have proven End User interaction with various End Users and able to maintain ticket SLA’s for responding to User Requests promptly
  • Thrives in a highly regulated and fast paced and changing environment with proven multitasking skills and focus on the details and accuracy
  • Create and maintain programmatic and technical documentation to ensure efficient planning and execution including design, installation, and administration documentation
  • Define architecture standards, policies, and procedures for the organization, structure, attributes, design documentation, data flow, security and nomenclature of data elements

Nice to have Skills and Abilities:

  • Experience with Virtualization Technologies primarily Citrix Xen – VMWare and vSphere
  • Experience in cloud computing markets and integrations (AWS, Azure, VMWare Workspace One and related)
  • The use of interpreted programming languages, like Python, in support of automated system administration