Business Analyst SeniorĀ (PeopleSoft Support Analyst/Admin - FSCM & SRM Modules )

Location: McLean, VA

This position will also be responsible for maintaining the department identify and access management requirements, including assigning and revoking access and system roles/profiles.  

Your Work Falls into Two Primary Categories:

System Support
•    Provide systems administration and support services within the Tech & Change Management Team.  
•    Provide technical and operational support for the department’s use of PeopleSoft FSCM, Supplier Relationship Management (SRM) modules, Vendor Management Systems and other applications used by the department.  
•    Serve as a department liaison to IT, other enterprise PeopleSoft support teams and other Freddie Mac divisions in support of Enterprise-wide initiatives.  
•    Serve as department lead to system upgrades and business-driven enhancements.  
•    Support the department’s internal training and testing efforts.  
•    Assign and maintain access and system roles/profiles.  
•    Lead or perform system configuration, all phases of system testing by writing and executing test scripts and conduct internal department training.  
•    Elicit and document business requirements.  
•    Work with teams across the department to drive better system/application performance and processes.
•    Lead implementation planning, developing artifacts, test planning and technology demonstrations
•    Help brainstorm and design technical approaches and solutions; evaluate new technologies

•    Write and execute queries in support of problem resolution. 
•    Counsel teams and individuals to directly interact and solve problems together
•    Participate and make recommendations
•    Analyze problems and create innovative solutions
•    Support product quality and timeliness 

•    Bachelor’s degree or equivalent work experience
•    5-7 years of experience with PeopleSoft FSCM applications/modules
•    Hands on experience with Vendor Management Systems (i.e., Beeline, Fieldglass) and Supply Chain
•    Proficiency with query writing and execution
•    Experience with all phases of testing
•    Ability to write and interpret business requirements
•    Strong time management and document management skills with fine attention to detail 
•    Superior customer service skills
•    Strong oral and written communications skills with an ability to relate to peers and all levels of management 
•    Highly adaptable to change and ability to work both collaboratively and independently
•    Proficiency with the Microsoft Office Suite
•    Commitment to quality work products 
•    Ability to think critically, analyze problems and develop creative and practical solutions
•    Demonstrated project management experience

Keys To Success in this Role:
•    Ability to listen to and communicate with stakeholders and team members to develop creative ways to improve technology and business processes 
•    Technology-first mindset, outstanding analytical skills and drive for innovation
•    Anticipate risks and manage issues; proactively seek and resolve problems

Top 3 Personal Competencies to Possesses 
•    Partnership: Ability to work with and collaborate across teams. 
•    Customer Focus: Personally engage with customers to learn their needs and provide creative solutions.
•    Drive for Execution: Be accountable for strong individual and team performance